Reference

10:30am: What do you do as a reference librarian when you're the only one who showed up for work (hello Circulation)?

11:00am: The person supposed to be at Circulation just called saying he was stuck at the Airport in Minneapolis.

11:26am: Problem: A student came by wanting to charge out a book. I explained we didn't have anyone with access to the system. He said he'd come back later in the day.

Just got an interesting question over the phone today. A woman called the reference desk wanting to know if we were open to the public. She said she wasn't a student from DePaul.

"Yes," I replied, explaining that she had access to the books and print journals.

"Do we have access to the wireless as well?"

I had to explain that, like most schools, you need a student ID and password to access the wireless here. I was impressed though by her assumption that wireless was now part of what it means for a library to be "open".

Here I am sitting at DePaul reference with one IM request popping up after another (we use LibraryH3lp), and I read the following from a study of "Net Gen" undergrads done at Marywood University:

Research assistance preference

You don't get in -- no way, no how -- unless you own a flash drive (and know how to use it).

-- That way, if you're in a lab and the computer goes bonkers, you won't lose the paper you've been working on all day because you didn't save it.

An old colleague from NYU, Jen Schwartz, just started at DePaul. It's a small world.

Meanwhile in other news...

Today was my first day back at Library Reference at DePaul. Winter Session starts on Monday.

So the email goes out: "pumpkin nut/raisin bread" in the Reference Workroom.

Sounds nice, huh? So what's left when the Saturday crew finally shows up? You're looking at it.

Outrageous!

Wow, I don't recall this ever happening: The phone rings at the reference desk. I pick it up. And the recorded message begins, "This is a message from Credit Card Services".

"Credit Card Services"? At the University? I have to admit that it took me a moment to think about this. Then I hanged up.

Actually the school year started on Tuesday but it's the first day back for me!

On a side note, DePaul Library now has a new Twitter account: http://twitter.com/dpulibrarian

Make sure your students have a copy of your syllabus just in case the frickin' server breaks down.