At the Ref Desk (7/2/19): Weird Request of the Week (WRW): patron needed help logging into a pc workstation with scanner. After I helped her log in she asked, 'can I fax from here?' [more...]
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Reference

Funniest Reference Question of the Year (By Phone)

Submitted by Leo Klein on Sat, 6/6/15 (1:00pm)

Patron (by phone): "Sorry, I know you probably get this question all the time..."
Me (interrupting): "Ask what you want -- we're here till 9pm!"
Patron: _SILENCE_
Patron: _MORE SILENCE_
Patron: _EVEN MORE SILENCE_
Me (finally): "Did you have a question"?
Patron: "That was it -- I wanted to know how late you're open."

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Library Workers of the World United!

Submitted by Leo Klein on Tue, 4/14/15 (1:26pm)

Wow, a student I've seen before just came up to the Ref Desk and thanked me for teaching him how to do research! Best feedback ever! ‪#‎NLWD2015‬ (link)

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Eat Cake!

Submitted by Leo Klein on Thu, 2/12/15 (8:14pm)

"Eat Cake!" -- happy greetings that welcomed me on the way to the Reference Desk this evening.

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First Day at the Reference Desk for 2015!

Submitted by Leo Klein on Sat, 1/3/15 (3:22pm)

Not asked once -- not once: "Would you have my textbook up in the stacks?" Devastating.

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At the Reference Desk: A Humble Request

Submitted by Leo Klein on Thu, 10/23/14 (6:47pm)

People, could you please refrain from sticking pencils in dictionaries!

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1st Saturday of the (School) Year

Submitted by Leo Klein on Sat, 9/13/14 (8:01pm)

Nice day; lot of traffic.

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'Selfie' - At the Reference Desk

Submitted by Leo Klein on Sat, 3/15/14 (10:44am)

Everyone's doing it...

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Saturday Crew at Depaul

Submitted by Leo Klein on Fri, 9/20/13 (9:44am)

Part of the Saturday Crew at DePaul on the first week of the new school Year.

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On My Perch Over at Reference

Submitted by Leo Klein on Sat, 8/10/13 (10:39am)

We've been moved up to the 2nd floor while they're remodeling the first floor. The seat is probably no higher than normal but for some reason -- maybe because we're bang up against the main entryway or because the desk is smaller and more like a music stand -- it seems like a perch to me. Just as well. We'll be back downstairs in a couple of weeks.

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Mom at Reference

Submitted by Leo Klein on Sat, 4/6/13 (8:40pm)

Mom at the Reference Desk dealing with an unruly patron.

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