At the Ref Desk (2/16/19): Got asked on IM if I was having a 'good day'. Of course, I replied and then asked if the person had a research question. 'No, that's all I wanted to know. Thanks!' [more...]
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Reference

LibraryShelfieDay 2019

Submitted by Leo Klein on Wed, 1/23/19 (7:05pm)

Plowing through the style guides in 'Ready Reference', making sure they're all there. #shelfie #LibraryShelfie #LibraryShelfieDay

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From the Series, Why We Need Librarians...

Submitted by Leo Klein on Tue, 1/15/19 (5:40pm)

From the Series, Why We Need Librarians...

Question: "Got the '3rd Symphony' by Copland? I had a look but couldn't find anything."
Answer: "Try 'third'..."

Thank-You Present

Submitted by Leo Klein on Wed, 10/10/18 (11:16pm)

Thank-you present from student after doing a research consultation. #RefDesk

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1st Saturday of 2018

Submitted by Leo Klein on Sat, 1/6/18 (6:39pm)

#RefDesk: 1st Saturday of 2018! Cold outside so IM was chugging away.

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First Saturday of the New School Year 2016

Submitted by Leo Klein on Mon, 9/12/16 (10:40pm)

Annual photo with Jim from Access Services.

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Depaul University 'Library All-Star' Award

Submitted by Leo Klein on Sat, 6/4/16 (3:25pm)

University Librarian Scott Walker biked over with the "Library All-Star" Award for me on Saturday. Thanks, everyone!

From the Awards page:

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Job Description : Part-time Reference Librarian

Submitted by Leo Klein on Sat, 4/16/16 (2:31pm)

Just got a request to describe my activities as a part-time reference librarian. Here's my response:

Basically the part time job is totally reference (i.e. public service) work. Questions run from 'where is the copier/bathroom/color-printer' to 'I'm writing a research paper on advances in chemistry in the 18th Century and need to find some research articles'.

Am I an expert on advances in chemistry in the 18th Century? No, but I know where to get the student started and I can also show the student how to find articles and, equally as important, how to evaluate search results so that they branch out into even better material. I also know, finally, what the limits are and who and when to refer them to other people.

That's pretty much what I do.

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Funniest Reference Question of the Year (By Phone)

Submitted by Leo Klein on Sat, 6/6/15 (1:00pm)

Patron (by phone): "Sorry, I know you probably get this question all the time..."
Me (interrupting): "Ask what you want -- we're here till 9pm!"
Patron: _SILENCE_
Patron: _MORE SILENCE_
Patron: _EVEN MORE SILENCE_
Me (finally): "Did you have a question"?
Patron: "That was it -- I wanted to know how late you're open."

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Library Workers of the World United!

Submitted by Leo Klein on Tue, 4/14/15 (1:26pm)

Wow, a student I've seen before just came up to the Ref Desk and thanked me for teaching him how to do research! Best feedback ever! ‪#‎NLWD2015‬ (link)

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