At the Ref Desk (8/18/17): So what happens if the moon just gets stuck? Then what do we do? #SolarEclipse2017 [more...]
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Reference

First Saturday of the New School Year 2016

Submitted by Leo Klein on Mon, 9/12/16 (10:40pm)

Annual photo with Jim from Access Services.

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Depaul University 'Library All-Star' Award

Submitted by Leo Klein on Sat, 6/4/16 (3:25pm)

University Librarian Scott Walker biked over with the "Library All-Star" Award for me on Saturday. Thanks, everyone!

From the Awards page:

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Job Description : Part-time Reference Librarian

Submitted by Leo Klein on Sat, 4/16/16 (2:31pm)

Just got a request to describe my activities as a part-time reference librarian. Here's my response:

Basically the part time job is totally reference (i.e. public service) work. Questions run from 'where is the copier/bathroom/color-printer' to 'I'm writing a research paper on advances in chemistry in the 18th Century and need to find some research articles'.

Am I an expert on advances in chemistry in the 18th Century? No, but I know where to get the student started and I can also show the student how to find articles and, equally as important, how to evaluate search results so that they branch out into even better material. I also know, finally, what the limits are and who and when to refer them to other people.

That's pretty much what I do.

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Funniest Reference Question of the Year (By Phone)

Submitted by Leo Klein on Sat, 6/6/15 (1:00pm)

Patron (by phone): "Sorry, I know you probably get this question all the time..."
Me (interrupting): "Ask what you want -- we're here till 9pm!"
Patron: _SILENCE_
Patron: _MORE SILENCE_
Patron: _EVEN MORE SILENCE_
Me (finally): "Did you have a question"?
Patron: "That was it -- I wanted to know how late you're open."

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Library Workers of the World United!

Submitted by Leo Klein on Tue, 4/14/15 (1:26pm)

Wow, a student I've seen before just came up to the Ref Desk and thanked me for teaching him how to do research! Best feedback ever! ‪#‎NLWD2015‬ (link)

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Eat Cake!

Submitted by Leo Klein on Thu, 2/12/15 (8:14pm)

"Eat Cake!" -- happy greetings that welcomed me on the way to the Reference Desk this evening.

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First Day at the Reference Desk for 2015!

Submitted by Leo Klein on Sat, 1/3/15 (3:22pm)

Not asked once -- not once: "Would you have my textbook up in the stacks?" Devastating.

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At the Reference Desk: A Humble Request

Submitted by Leo Klein on Thu, 10/23/14 (6:47pm)

People, could you please refrain from sticking pencils in dictionaries!

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1st Saturday of the (School) Year

Submitted by Leo Klein on Sat, 9/13/14 (8:01pm)

Nice day; lot of traffic.

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'Selfie' - At the Reference Desk

Submitted by Leo Klein on Sat, 3/15/14 (10:44am)

Everyone's doing it...

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