At the Ref Desk (1/16/19): Today's funny: Got an IM from a student asking who to contact for an overdue book. I texted him the phone number for Access Services. Student replied back that he'd call once his class was over. Um, right. [more...]
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Usability: Navigation is More Important Than Search

Submitted by Leo Klein on Sun, 5/2/10 (12:53pm)
Pub Date: 
Monday, April 26, 2010
Source: 

Recently, we did some extensive task testing with a technical audience. 70 percent started the task by clicking on a link, 30 percent used search.

The larger the website, the more important it becomes to have quality search. However, the foundation of all great websites is, and always will be, quality navigation. In fact, there is a direct correlation between the quality of your navigation and the quality of your search. The better the navigation, the better the search results will be.