At the Ref Desk (5/22/18): Got an IM request explaining in great detail (several sentences in fact) what kind of article the person was looking for. Only thing missing -- the topic. Oh well... [more...]

Comment from a Student fresh from the 'Stacks'

Submitted by Leo Klein on Sat, 5/26/12 (6:26pm)

We worked together to find a few books he needed. I was on the phone AND doing chat reference when he came back -- so he switched to handwritten communications.

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