At the Ref Desk (7/2/19): Weird Request of the Week (WRW): patron needed help logging into a pc workstation with scanner. After I helped her log in she asked, 'can I fax from here?' [more...]

End-User Manifesto

Submitted by Leo Klein on Tue, 1/30/07 (5:53pm)

gapingvoid posts an interesting list called the "End-User Manifesto". It's billed as "things that need to be in the mind of anyone building software, particularly for the Web." Here are the first four items:

1. Don't waste my time.

2. Help me do the right thing.

3. Respect my decisions.

4. Design well, and guide me to make the right decisions by that design.

They're all really quite good. To see the rest go here... (h/t User Centered)