At the Ref Desk (1/16/19): Today's funny: Got an IM from a student asking who to contact for an overdue book. I texted him the phone number for Access Services. Student replied back that he'd call once his class was over. Um, right. [more...]

Beware of What You Ask

Submitted by Leo Klein on Tue, 5/18/10 (9:15am)

A student came by as I was closing up wanting to know if we kept records of people's searches. His hard drive had crashed and all the work he had done the day before, researching for a paper, was now lost.

I explained that the only way to do this is by creating an account on the individual databases (where possible) and then saving the search results to that. Beyond that, there's little record of what people do. And that's a good thing.

(And as consolation, I did mention that it would probably be easier to do the search one more time now that he was familiar with the database and search terms.)

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