At the Ref Desk (5/22/18): Got an IM request explaining in great detail (several sentences in fact) what kind of article the person was looking for. Only thing missing -- the topic. Oh well... [more...]

1st Robo-call at the Reference Desk

Submitted by Leo Klein on Sat, 10/10/09 (10:22am)

Wow, I don't recall this ever happening: The phone rings at the reference desk. I pick it up. And the recorded message begins, "This is a message from Credit Card Services".

"Credit Card Services"? At the University? I have to admit that it took me a moment to think about this. Then I hanged up.

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