At the Ref Desk (4/4/20): Log into library Chat Reference and have to wait a whole minute before someone asks a question! :-) [more...]

1st Robo-call at the Reference Desk

Submitted by Leo Klein on Sat, 10/10/09 (10:22am)

Wow, I don't recall this ever happening: The phone rings at the reference desk. I pick it up. And the recorded message begins, "This is a message from Credit Card Services".

"Credit Card Services"? At the University? I have to admit that it took me a moment to think about this. Then I hanged up.

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