At the Ref Desk (1/16/19): Today's funny: Got an IM from a student asking who to contact for an overdue book. I texted him the phone number for Access Services. Student replied back that he'd call once his class was over. Um, right. [more...]

1st Robo-call at the Reference Desk

Submitted by Leo Klein on Sat, 10/10/09 (10:22am)

Wow, I don't recall this ever happening: The phone rings at the reference desk. I pick it up. And the recorded message begins, "This is a message from Credit Card Services".

"Credit Card Services"? At the University? I have to admit that it took me a moment to think about this. Then I hanged up.

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