At the Ref Desk (10/6/18): (Question of the Day): "For how much time can I ask you questions?" I told him we were open till nine. [more...]

Quote of the Day

Submitted by Leo Klein on Sat, 7/28/07 (1:29pm)

I was looking for a picture of the infamous "Butterfly Ballot" when I came upon this AskTOG article by Bruce Tognazzini.

It's a great read illustrating how lousy design can lead to catastrophic results. One of the best lines is:

This is yet another disgraceful example of what happens when you don't bother to user test.

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