At the Ref Desk (9/6/19): How do I know it's close to the start of the school year? Student asks me: 'Where can I borrow the Norton Anthology of American Literature'? [more...]
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First Saturday of the New School Year 2019

Submitted by Leo Klein on Sat, 9/14/19 (6:35pm)

1st Saturday of the school year with colleague Jim from the West Desk. Note: folder was carrying all the articles I've been going through for a research project.

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Thinking About Customer Service

Submitted by Leo Klein on Sun, 9/1/19 (8:42pm)

Interesting discussion regarding 'customer service principles' on the ALA Members Listserv. A number of responses include policy guides -- one with the promising title 'Get to Yes'; there are also a few personal lists, as well as this funny video clip.

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Current Cites for Aug. 2019

Submitted by Leo Klein on Sat, 8/31/19 (4:43pm)

go to Current Cites
Current Cites for Aug. 2019 is out! You can find the issue here...

Being the beginning of the academic year, I thought it'd be appropriate to write about an article on the future of academic libraries.

Do Not Climb on Brick Walls

Submitted by Leo Klein on Sun, 8/18/19 (12:04am)

Interesting sign on the entry to the Hobbies, Arts & Crafts Building on the fair grounds in Springfield.

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Libraries' Guide to the 2020 Census

Submitted by Leo Klein on Sat, 5/18/19 (1:03am)

Interesting announcement via the ALA Members listserv:

Today, the American Library Association released the Libraries' Guide to the 2020 Census, a new resource to prepare libraries for the decennial count of every person living in the United States.

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Remembering the Spectator - Issue no. 105 (6/30/1711)

Submitted by Leo Klein on Thu, 5/9/19 (4:50pm)

Talking to a student last week, I tried to remember the quote (and the source of the quote): "I spell like a gentleman and not like a ..." Finally found it: [LINK].

P.S. Initial Google search (with auto-correct) came up with, "I smell like a gentleman..." Ah, no.

Class List from My 2nd Year in College

Submitted by Leo Klein on Tue, 4/16/19 (10:10pm)

Spring Quarter (from an old letter):

  1. Shakespeare
  2. Latin 102
  3. Populism & Progressivism in America
  4. French Literature 201
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‘Publish & Read’ Contract

Submitted by Leo Klein on Tue, 2/19/19 (5:14am)

Courtesy of Gary Price's InfoDocket, we learn of the agreement between publisher Wiley Global and "all German publicly and privately funded academic institutions" -- for the purpose of delivering "the benefits of open access to authors" (faqs here). Good move.

Update: Interesting development: UC decides to tell publisher Elsevier where to go (link).

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LibraryShelfieDay 2019

Submitted by Leo Klein on Wed, 1/23/19 (7:05pm)

Plowing through the style guides in 'Ready Reference', making sure they're all there. #shelfie #LibraryShelfie #LibraryShelfieDay

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